Interface EngagementActive

Notifies that the engagement is now active and is ready to accept participants and their message

interface EngagementActive {
    dialogId: string;
    engagementId: string;
    eventDate: Date;
}

Properties

dialogId: string

The unique 36 character internal id that represents the dialog.

engagementId: string

The unique 36 character internal id that represents the engagement.

eventDate: Date

The date-time when the event was generated by the Contact Center