Interface EngagementEvent

Parent interface for the other Engagement specific events. This encapsulates the common fields in the other Engagement Specific events.

interface EngagementEvent {
    dialogId: string;
    engagementId: string;
    eventDate: Date;
}

Properties

dialogId: string

The unique 36 character internal id that represents the dialog.

engagementId: string

The unique 36 character internal id that represents the engagement.

eventDate: Date

The date-time when the event was generated by the Contact Center