Interface MessageDelivered

Notifies that the customer's message has been delivered to the contact center

interface MessageDelivered {
    body: MessageBody;
    dialogId: string;
    engagementId: string;
    eventDate: Date;
    lastUpdatedAt: Date;
    messageId: string;
    messageIndex?: number;
    parentMessageId: string;
    receivedAt: Date;
    senderParticipant: Participant;
}

Hierarchy (view full)

Properties

body dialogId engagementId eventDate lastUpdatedAt messageId messageIndex? parentMessageId receivedAt senderParticipant

Properties

body

body: MessageBody

Body of the message

dialogId

dialogId: string

The unique 36 character internal id that represents the dialog.

engagementId

engagementId: string

The unique 36 character internal id that represents the engagement.

eventDate

eventDate: Date

The date-time when the event was generated by the Contact Center

lastUpdatedAt

lastUpdatedAt: Date

The date-time when the message was updated by the Contact Center

messageId

messageId: string

The unique 36 character internal id for identifying this specific message.

Optional messageIndex

messageIndex?: number

The index of the message within the context of the dialog

parentMessageId

parentMessageId: string

The unique 36 character messageId of the older message, for which this message is a reply.

receivedAt

receivedAt: Date

The date-time when the message was received by the Contact Center

senderParticipant

senderParticipant: Participant

The participant who sent the message

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